Shipping policy

Shipping Policy

We are committed to delivering your baby and kids toys safely and on time. Please read our shipping policy carefully.

📦 Order Processing

All orders are processed within 24 to 48 business hours after confirmation. Each order is carefully packed to ensure it arrives in perfect condition.

🚚 Delivery Time

Delivery typically takes 2 to 5 business days, depending on your location. These are estimated times and may vary during peak seasons or due to unforeseen circumstances.

💳 Payment Method

We offer Cash on Delivery (COD). Payment is made directly to the delivery agent upon receiving your order. Please ensure you have the exact amount ready.

📍 Delivery Areas

We deliver to all locations covered by our shipping partners. If your address is outside our service area, our customer support team will contact you.

📞 Order Confirmation

Our delivery team may contact you by phone to confirm your availability and address. Please provide a valid phone number when placing your order.

❌ Undelivered Orders

Orders that are repeatedly undeliverable due to incorrect address, absence, or refusal may result in refusal of future orders.

📩 Customer Support

For any questions regarding shipping or delivery, please contact us at:
infos@crelaanweb.site

Thank you for trusting our store 💖
We strive to make your shopping experience smooth, reliable, and enjoyable.